our policies

At PaintWorld, we like things simple and straightforward. Here are some things you may be wondering about.

Security - Our web site is built with your security in mind. We use 256 bit encryption to process your transaction with VeriSign, one of the most respected names in the industry. We DO NOT store any part of your credit card information, and will never, under any circumstances, sell your information to a 3rd party. You are safe with us.

Shipping Policy

We use UPS ground to ship all orders at this time. It can take 1 – 6 business days to receive your order depending on how close to Connecticut it is being shipped. All orders leave our building in 24 to 48 hours after a purchase is made.

We only charge what UPS calculates as a shipping rate based on weight and where it is being shipped. There are NO handling fees and we make no money on shipping.

A tracking number is e-mailed to you when the order ships. If you do not receive a tracking number please call us and we will look it up for you.

Do you have questions about our shipping policy? Call us – 1-888-250-4936 or send an e-mail to customerservice@paintworldinc.com

How long will my order be in transit? Check out the map below.

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